Privacy and Data Protection Policy

Effective Date: June 1, 2026

1. Introduction and Scope of Policy

Best Internet and TV respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect on this Website, in email, text, and other electronic messages between you and this Website, and when you interact with our advertising and applications on third-party websites.

2. Information Collection and Telemetry

We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and ZIP code ("personally identifiable information" or "PII"). We also collect information that is about you but individually does not identify you, such as traffic data, location data, logs, referring websites, search queries, and telemetry regarding your equipment, browsing actions, and patterns. This information is collected directly from you when you provide it to us via form submissions or automatically as you navigate through the site using cookies, web beacons, and other tracking technologies.

3. Utilization of Collected Data

We use information that we collect about you or that you provide to us, including any personal information: (1) To present our Website and its contents to you; (2) To provide you with information, products, or services that you request from us, specifically to broker connections with authorized telecommunications providers; (3) To fulfill any other purpose for which you provide it; (4) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (5) To notify you about changes to our Website or any products or services we offer or provide through it; (6) In any other way we may describe when you provide the information; and (7) For any other purpose with your explicit consent.

4. Disclosure and Sharing of Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy: (1) To our subsidiaries and affiliates; (2) To contractors, service providers, and other third parties we use to support our business, specifically third-party telecommunications networks to fulfill your service requests; (3) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Best Internet and TV's assets; (4) To fulfill the purpose for which you provide it; (5) To comply with any court order, law, or legal process, including to respond to any government or regulatory request; and (6) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Best Internet and TV, our customers, or others.

5. Data Security and Retention

We have implemented commercial-grade measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

6. State Privacy Rights (CCPA / CPRA / VCDPA)

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may have the right to request access to, correction of, or deletion of your personal information, as well as the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. To exercise these rights, please submit a verifiable consumer request via our designated contact channels. We will not discriminate against you for exercising any of your consumer rights.

7. Modifications to the Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.